General Privacy Statement
InnerMaxix is committed to respecting your privacy and protecting your personal information in accordance with applicable data protection laws in Singapore. We collect and process personal data only to provide our services and enhance user experience.
Definitions
This section defines key terms used in our privacy policy to facilitate understanding of our data practices.
Data Collection
We collect certain types of data from users to provide, maintain, and improve our services.
User-Provided Data
Data directly submitted by users when engaging with our services.
- Full name and contact information
- Business profile and role details
- Feedback and communication messages
- Enrollment and payment information
- Preferences for coaching sessions
- Additional data volunteered by users
Automatically Collected Data
Data gathered automatically through use of our website and digital services.
- Browsing activity and interaction logs
- Device and browser information
- IP addresses and geographical data
- Cookies and similar tracking technologies
- Analytics data for service improvement
- Time stamps of user activity
Third-Party Data Sources
We may receive data from trusted partners to enhance service delivery.
- Verification services for business credentials
- Payment processing providers
- Marketing and analytics platforms
Purposes of Data Processing
We process your data for specific legitimate purposes aligned with our service goals.
- Provide and manage coaching programs
- Communicate important updates and offers
- Enhance user experience and interface
- Ensure security and prevent fraud
- Comply with legal and regulatory requirements
- Analyze service performance and customer needs
- Process payments and related transactions
- Respond to user inquiries and requests
Legal Basis for Processing Personal Data
Our data processing activities are grounded in recognized legal frameworks under Singapore law.
- Performance of contract with the user
- Compliance with applicable legal obligations
- Legitimate interests pursued by InnerMaxix
- User consent when applicable
Compliance with Data Protection Regulations
Although based in Singapore, we respect globally recognized data protection standards to safeguard user privacy.
- Right to access and receive copies of personal data
- Right to rectification of inaccurate data
- Right to erasure under certain conditions
- Right to restrict or object to processing
- Right to data portability
- Right to lodge complaints with authorities
Data Sharing Practices
We limit sharing of personal data to trusted parties essential for delivering services.
- External service providers aiding in coaching delivery
- Payment processors and business institutions
- Legal authorities when required by law
- Compliance partners ensuring data security
- Marketing agencies authorized under user consent
- Technical support vendors
International Data Transfers
Some data may be transferred outside Singapore to support our global services while maintaining protective safeguards.
We implement contractual and technical measures to ensure data protection in line with regulatory standards.
Data Retention Policy
InnerMaxix retains personal data only for the period necessary to fulfill stated purposes or legal requirements.
User account information is maintained while the account is active and deleted upon closure.
Communication records are stored securely for administrative purposes and deleted after retention periods expire.
System logs are retained for security and troubleshooting before being regularly purged.
Users may request deletion of their data in accordance with applicable laws and our internal policies.
Data Security Measures
Protecting your personal data is a priority at InnerMaxix. We employ robust security practices to prevent unauthorized access or loss.
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability assessments
- Restricted access controls and staff training
User Rights
Users have several rights relating to their personal data which we strive to honor promptly and transparently.
- Right to access, correct, and delete personal information held by InnerMaxix
- You have the right to access personal information we hold about you and request details on its use.
- You can request correction of any inaccurate or incomplete personal data at any time.
- You may ask for the erasure of your personal information where applicable under the law.
- You have the right to restrict or object to the processing of your personal data in certain circumstances.
- You can request data portability to receive your data in a structured, commonly used format.
- You have the right to withdraw consent previously given for data processing at any time.
- If you believe your privacy rights have been violated, you can lodge a complaint with the relevant authority.
Your Data Rights Requests
To exercise any of your rights regarding your personal data, please contact InnerMaxix through the details provided. We will guide you through the process efficiently.
contact@innermaxix.best
We strive to respond to all data rights requests within 30 calendar days upon receipt.
Marketing Communications
InnerMaxix may send you marketing materials in line with your consent. You can update your communication preferences or opt out entirely at any time.
To unsubscribe from marketing emails, please use the unsubscribe link at the bottom of any email or contact us directly.
Children’s Privacy
Our services are not directed towards children under 16. We do not knowingly collect personal information from minors without parental consent.
Third-Party Links
InnerMaxix’s website may contain links to external sites. We are not responsible for the privacy practices of these third parties.
Privacy Policy Updates
We review and may update our privacy practices periodically. Changes will be posted on this page with an updated effective date.